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Manufactured in USA

Warranty & Service

Donnmar Return Policy

Donnmar Pliers have a Limited Lifetime Warranty. For the first 10 years, your pliers will be repaired or replaced at our discretion due to material and workmanship defects. A purchase receipt is required.

For the life of your pliers, a $50 service fee (per pair) covers replacement of custom fitted tungsten carbide cutters, bearing replacement, spring replacement, refurbishing and return shipping.

  • Warranty does not cover replacement of rubber handles.
  • Average turnaround time for service is less than 7 days, times vary depending on demand.

Replacement cutters are not available to purchase seperately, due to our high standards each pair needs to be fitted with a custom made set of cutters, which is professionally ground and fitted to each individual plier.  This ensures your pliers are working perfectly for many years to come.

Thank you for using our high-quality American made products!

Click the link below and download our warranty form.

 

Warranty & Service Returns Form